Nov 21, 2024  
2024-2025 Endicott College Academic Catalog 
  
2024-2025 Endicott College Academic Catalog

HTM 420 - Service Practicum II


AS NEEDED
Development of an understanding of the current literature base of service quality research. Current service quality research is applied in the non-traditional classroom. The course provides stagiaires with the basics of supervising and managing hospitality students within the domain of customer Relations.

Prerequisites & Notes
HTM 410.

(Cr: 3)