Dec 08, 2023  
2021-2022 Endicott College Academic Catalog 
2021-2022 Endicott College Academic Catalog [ARCHIVED CATALOG]

OM 568 - Organizational Metrics

This course studies the techniques of measuring and evaluating performance on the individual, classroom, group, and organizational levels.  It will link these techniques to performance, reward, and an organization’s culture to ascertain that expectations and standards are correct, that results are measurable, and that each aspect of this system is connected to learning about how to improve operations.

(Cr: 3