Mar 28, 2024  
2021-2022 Endicott College Academic Catalog 
    
2021-2022 Endicott College Academic Catalog [ARCHIVED CATALOG]

HTM 420 - Service Practicum II


AS NEEDED
Development of an understanding of the current literature base of service quality research. Current service quality research is applied in the non-traditional classroom. The course provides stagiares with the basics of supervising and managing hospitality students within the domain of customer Relations.

Prerequisites & Notes
HTM 410.

(Cr: 3)