Dec 01, 2023  
2009-2010 Undergraduate Catalog 
2009-2010 Undergraduate Catalog [ARCHIVED CATALOG]

HTA 108 - Rooms Division Management

Introduction to the major front-of-the-house area: the front office. Tracing the flow of activities performed from check-in to checkout. Emphasis placed on but not limited to the staff’s role in sales, public relations, reservations, registration, recordkeeping and communication with other major operating departments.

(Cr: 3)