BUA 512 - Leading & Managing Global Virtual Teams

Virtual teams, in particular global international virtual teams, have become the norm. The world has been flattening, talent and expertise must be tapped within the markets, the operating environments, and the locations in which it resides. According to a 2015 Gallup survey, 84% of people work in virtual teams for at least part of their time. The success of any business depends on its ability to engage and synergize talent and activities regardless of logistical and geographic distance and challenges. This is a leadership course that integrates the critical theories, constructs and practices enabling global team leaders to build, manage, and deliver successful virtual team products and services. Business operations, team development, organizational behavior, social psychology, cultural adaptation and virtual complex problem solving and decision-making are amongst the constructs to be addressed. Analysis, design, leading and managing of teams will be understood through the use of industry and student personal case studies. Students will assess their personal leadership styles to gain insights as to personal challenges to leading and adapting in a global virtual environment.

Credits: 3