May 22, 2024  
2010-2011 Undergraduate Catalog 
2010-2011 Undergraduate Catalog [ARCHIVED CATALOG]

HTA 420 - Service Practicum II

Development of an understanding of the current literature base of service quality research. Current service quality research is applied in the non-traditional classroom. The course provides stagiares with the basics of supervising and managing hospitality students within the domain of customer Relations.

Prerequisites & Notes
HTA 410.

(Cr: 3)