Sep 18, 2019  
2010-2011 Undergraduate Catalog 
    
2010-2011 Undergraduate Catalog [ARCHIVED CATALOG]

HTA 108 - Rooms Division Management


Introduction to the major front-of-the-house area: the front office. Tracing the flow of activities performed from check-in to checkout. Emphasis placed on but not limited to the staff’s role in sales, public relations, reservations, registration, recordkeeping and communication with other major operating departments.

(Cr: 3)