Jul 19, 2019  
2010-2011 School of Graduate and Professional Studies Catalog 
    
2010-2011 School of Graduate and Professional Studies Catalog [ARCHIVED CATALOG]

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HTA 108 - Rooms Division Management

(3 cr.)
Introduction to the major front-of-the-house area: the front office. Tracing the flow of activities performed from check-in to checkout. Emphasis placed on but not limited to the staff ’s role in sales, public relations, reservations, registration, record keeping and communication with other major operating departments.



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