Apr 18, 2024  
2007-2008 School of Graduate and Professional Studies Catalog 
    
2007-2008 School of Graduate and Professional Studies Catalog [ARCHIVED CATALOG]

The Center for Leadership at Endicott College


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Overview

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The Center for Leadership at Endicott College (CFL) is the management and professional development and consulting institute of the School of Graduate and Professional Studies. Center for Leadership programs include seminars, special lectures and events, workshops, consulting assignments, and non-credit certificate programs. The CFL brings practitioners and faculty members to work with manufacturing and service companies, community-based organizations, and municipalities to improve organizational, operational, and individual effectiveness. Programs are delivered at client sites, via the internet, and on the Endicott College campus in Beverly, Massachusetts.

Custom-Developed Programs

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The philosophy of the Center for Leadership is to custom develop programs that meet the needs of our client organizations. The programs offered by the CFL are NOT “one size fits all.” Rather, representatives from the Center for Leadership spend a significant amount of time collecting information on the particulars of the situation prior to creating an instructional plan. Then, armed with an understanding of the relevant issues, the CFL custom develops a program that is most responsive to the organization’s needs. This process maximizes the likelihood of a productive experience.

Interactive Instruction

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The programs delivered by the Center for Leadership are not highly theoretical or totally academic in nature. Instead, these tailored programs employ an interactive model of instruction. Through role-plays, illustrative examples, and vigorous group discussions, the opportunity for lasting change is great. Our instructors are experienced in encouraging and facilitating structured group participation.

Expert Faculty

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Center for Leadership instructors and seminar leaders are experienced practitioners and subject matter experts who work as coaches and facilitators to help individuals and organizations work towards significant improvement. Faculty members of Endicott College may also participate in program development and delivery.

Programs

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The following programs can be custom tailored to fit the needs of any organization. In addition, Center for Leadership representatives are available for individual consulting engagements.

Management Development

  • Executive Leadership Development
  • Improving Management Performance
  • Leadership Dynamics
  • Management Skills for Supervisors
  • Managing in the Changing Workplace
  • Managing in the Global Environment
  • Skills for New Managers
  • Teams and Teambuilding
  • Coaching and Mentoring

Organizational Success

  • Conflict Resolution in the Workplace
  • Human Resources in Transition
  • Improving Communication and Interpersonal Skills
  • Integrated Strategic Planning
  • Integrating Technology in the Workplace
  • Leadership and Creativity
  • Measuring and Improving Performance
  • Personal Wellness
  • Providing a Safe and Secure Workplace
  • Understanding and Managing Cultural Diversity

Operational Effectiveness

  • Customer Relationship Management
  • Decision Making and Problem Solving
  • Effective Business Negotiations
  • Expense Reduction and Analysis
  • Financial Management and Accounting
  • Improving Purchasing Performance
  • Managing Information Systems
  • Marketing and Customer Value Management
  • Mediation and Dispute Resolution
  • Operations Management for Small Business
  • Project Management Skills
  • Supply Chain Management
  • Total Quality Management
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