OTM 518 - Consultative Coaching Process Skills

(Cr: 3)

A review and analysis of methods of directing and orienting students and employees, using coaching, mentoring, job shadowing and other techniques for familiarization and demonstration. It will also deal with leading and managing ad hoc, temporary and established cross-functional teams in a variety of organizational conditions. Methods of directing and orienting multi-ethnic and multi-cultural student bodies and employee work forces typical to hospitality-related environments will be examined.

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