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May 11, 2024
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2023-2024 Endicott College Academic Catalog
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HTM 420 - Service Practicum II
AS NEEDED
Development of an understanding of the current literature base of service quality research. Current service quality research is applied in the non-traditional classroom. The course provides stagiaires with the basics of supervising and managing hospitality students within the domain of customer Relations.
Prerequisites & Notes
HTM 410.
(Cr: 3)
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